Frequently Asked Questions

We want your shopping experience to be smooth and stress-free. Here are answers to some of the most common questions our customers ask. If you don’t find what you need, please Contact Us — we’re happy to help!

1. How long does shipping take?
Most orders are processed within 2–3 business days, and delivery usually takes 5–10 business days depending on your location.

2. Do you accept returns?
Yes — we offer a 14-day return policy for unused items in their original packaging.

3. How can I track my order?
Once your order ships, you’ll receive an email with a tracking link so you can follow its journey.

4. What payment methods do you accept?
We accept major credit cards, PayPal, Apple Pay, and Google Pay for secure checkout.

5. Do you ship internationally?
Currently, we only ship within the United States. We hope to expand in the future!

6. What if my item arrives damaged?
Contact us immediately with photos, and we’ll arrange a replacement or refund.

7. Can I change or cancel my order?
Orders can be changed or canceled within 12 hours of placing them. After that, they may already be in processing.

8. Do you offer discounts or promotions?
Yes! Sign up for our newsletter to receive exclusive deals and early access to sales.

9. Are your products handmade or mass-produced?
Our products are carefully crafted to ensure quality, whether handmade or produced by trusted partners.

10. How do I contact customer service?
You can reach us through our Contact Page